About Carter Exteriors, Your Local Rochester, NY Roofing Company

Carter Exteriors is a locally owned and operated roofing company serving Rochester, NY, and the surrounding Monroe County communities. For years, we've been the team that homeowners and business owners call when they need roofing done right the first time. With more than 200 five-star reviews from real customers, our reputation speaks for itself.

We built this company on a simple promise: treat every roof like it's our own. That means honest assessments, quality materials, skilled crews, and a level of communication that most contractors never bother with. Whether you need a full roof installation, emergency storm repair, or a thorough inspection, Carter Exteriors is the name Rochester trusts.

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How Carter Exteriors Got Started

Carter Exteriors didn't start in a corporate office. It started in the neighborhoods of Rochester. Our founder grew up here, worked here, and saw firsthand how hard it was for homeowners to find a roofing contractor they could actually count on. Too many fly-by-night companies were rolling through town after storms, collecting deposits, and vanishing. That wasn't going to cut it.

So Carter Exteriors was born out of frustration with the status quo. We set out to be different: a local roofing company that answers the phone, shows up on time, and does work you can see and feel proud of from the curb. From our first project to our most recent one, that commitment hasn't changed.

Today, we serve homeowners and commercial property owners across Rochester and Monroe County. Our team has grown, our capabilities have expanded to include metal roofing, commercial roof coatings, and full exterior services, but our values remain exactly the same. Every client gets the attention and craftsmanship they deserve.

Why Homeowners Trust Carter Exteriors

We don't take our reputation for granted. Every five-star review we've earned represents a homeowner who felt genuinely taken care of. Here's what sets us apart from other roofing contractors in Rochester, NY:

200+ Five-Star Reviews

Our track record isn't built on marketing. It's built on results. Over 200 homeowners have rated us five stars because we deliver exactly what we promise. No surprises, no shortcuts.

Quality Workmanship

Every member of our crew is trained to meet Carter Exteriors' standards, not just industry minimums. We use premium materials from trusted manufacturers and install them the way they were designed to perform.

Transparent Communication

You'll never wonder what's happening with your project. We keep you informed at every step, from the initial estimate through the final walkthrough. If something changes, you'll hear it from us first.

On-Time Scheduling

We know a roofing project can disrupt your daily routine. That's why we set realistic timelines and stick to them. When we say we'll be there Tuesday morning, we mean it.

Clean Job Sites

A torn-off roof generates a lot of debris. We clean up every single day, and at the end of the project, we run a magnetic sweep across your yard and driveway to catch every last nail. Your property should look better than when we arrived.

Warranty-Backed Work

We stand behind every roof we install. Our projects come with manufacturer warranties and our own workmanship guarantee. If something doesn't hold up, we come back and make it right.

Built for Rochester Weather

Rochester averages over 100 inches of snow per year. Add ice dams, freeze-thaw cycles, and summer storms to the mix, and you need a roofing company that understands what this climate demands. We've seen it all, and we build roofs designed to handle it.

Meet Our Team

At Carter Exteriors, our team is made up of hardworking people who care about doing the job right. From estimators and project managers to roofing specialists and installers, everyone works together to make the process simple and stress-free for homeowners. As a trusted roofing company serving Rochester and surrounding areas, we focus on honest communication and quality workmanship from the start.

We believe good service starts with treating customers the right way. That’s why we take the time to answer questions, explain the process clearly, and keep you updated throughout your project. Whether you need a small roof repair or a full replacement, our team is committed to showing up on time, working with care, and treating your home with respect.

Certifications and Credentials

We hold ourselves to a higher standard, and our certifications prove it. Carter Exteriors isn't just another roofing company with a pickup truck and a ladder. We've invested in the training, licensing, and manufacturer relationships that allow us to offer the best products and the strongest warranties in the industry.

  • Owens Corning Preferred Contractor: This designation is earned, not purchased. It means we've met Owens Corning's strict requirements for professionalism, customer satisfaction, and installation quality. It also gives our customers access to enhanced warranty options.
  • Fully Licensed and Insured: We carry full general liability insurance and workers' compensation coverage. You'll never be exposed to risk when Carter Exteriors is on your property.
  • Manufacturer-Certified Installation: Our crews are certified to install roofing systems from leading manufacturers, which means your warranty is valid from day one.
  • Ongoing Professional Training: The roofing industry evolves. New materials, new techniques, new building codes. Our team participates in regular training to stay current on every front.

What We Stand For

Every decision we make at Carter Exteriors comes back to a set of values that aren't just words on a website. They're how we operate every single day.

Integrity

We tell you what your roof actually needs, not what makes us the most money. If a repair will last another ten years, we'll say so. If it's time for a replacement, we'll explain exactly why.

Transparency

You'll receive a detailed written estimate before any work begins. No hidden fees, no surprise charges, no fine print. The price we quote is the price you pay.

Craftsmanship

Good enough isn't in our vocabulary. We install every shingle, every piece of flashing, and every ridge vent as if our own family lived under that roof.

Customer-First Approach

Your schedule matters. Your budget matters. Your questions matter. We build our process around you, not the other way around.

Long-Term Relationships

We don't want to be your roofer once. We want to be the company you call for every home exterior need, and the company you recommend to your neighbors without hesitation.

Community Commitment

Rochester is our home. We support local organizations, hire locally, and reinvest in the community that made this company possible. When you choose Carter Exteriors, you're keeping your money in the Rochester economy.

Serving Rochester, NY and Surrounding Communities

Carter Exteriors is proud to serve homeowners and businesses throughout Rochester and the greater Monroe County area. We know these communities because we live here, too. From the historic neighborhoods of the city to the suburbs that surround it, we've installed and repaired roofs across every type of home and commercial building in the region.

Don't see your town listed? Give us a call at 585-438-7663. We likely serve your area, too.

Explore Our Roofing Services

Carter Exteriors offers a full range of roofing and exterior services for both homeowners and commercial property owners in Rochester, NY. Whether you need a single repair or a complete roof system, we have the expertise and the crew to get it done right.

  • Residential Roofing: Full installations, replacements, repairs, and inspections for homes across Monroe County.
  • Commercial Roofing: Flat roofs, metal systems, coatings, and restoration for businesses and commercial properties.
  • Metal Roofing: Standing seam, corrugated, and stone-coated steel options built to last decades.
  • Storm Damage & Emergency Repair: Fast response when severe weather hits, plus insurance claims assistance.

Visit our homepage for a full overview of what we offer, or contact us directly to discuss your project.

Ready to Work With Rochester's Most Trusted Roofing Team?

You've read about who we are and what we stand for. Now let us show you. 

Carter Exteriors offers free estimates for every roofing project. We'll come to your property, assess your roof's condition, and give you an honest recommendation with a written quote.Call us today at 585-438-7663 or request your free estimate online. Let's protect what matters most.

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