Trusted Roofing Contractors in Rochester, NY

Carter Exteriors is Rochester's go-to roofing company for residential and commercial roof repair, replacement, and new installations. With 200+ five-star reviews and Owens Corning Preferred Contractor status, we deliver results that protect your property and hold up against every Upstate New York season.

Call us today: 585-438-7663

About Carter Exteriors

Carter Exteriors was founded on a simple idea: Rochester deserves a roofing contractor that does things the right way, every time. That means using premium materials, employing skilled local crews, and treating every homeowner and business owner with the respect they deserve.

We're a locally owned roofing company rooted in the Rochester community. Our team lives here, raises families here, and takes personal pride in the work we put on your roof. When you see a Carter Exteriors truck in your neighborhood, you know the job is getting done right.

Our mission hasn't changed since day one: provide honest assessments, quality workmanship, and the kind of customer experience that earns referrals. That approach has helped us grow into one of the most reviewed and trusted roofing companies in Rochester.

Learn more about our team and story

Why Rochester Homeowners and Businesses Trust Carter Exteriors

Services We Offer at Carter Exteriorslumlibero

Residential Roofing Services

Your roof takes the brunt of Rochester's weather. Between heavy lake-effect snow loads, summer thunderstorms, and freeze-thaw cycles that start in October and don't quit until April, the average home roof in this region works harder than most.

Carter Exteriors provides full-service residential roofing across the greater Rochester area. Whether you need a complete roof replacement, targeted repairs, or a thorough roof inspection before winter hits, our crews handle every step from tear-off to final cleanup.

Our Residential Roofing Services Include:

We use Owens Corning Duration and TruDefinition shingles because they're built for climates like ours. High wind ratings, algae resistance, and a range of color profiles mean your home looks great while staying protected. Homeowners across Fairport, Victor, and Gates trust Carter Exteriors because we treat every home like it's our own.

Request a free residential roof inspection 

Commercial Roofing Solutions

A leaking commercial roof doesn't just damage your building. It disrupts your operations, threatens inventory, and puts employees at risk. Carter Exteriors is a trusted commercial roofing company serving businesses across Rochester, Henrietta, and the surrounding region.

We install and repair a full range of commercial roofing systems built for the specific demands of flat and low-slope structures:

We work with property managers, business owners, and facility teams to minimize downtime and extend the life of your roof. Our commercial crews understand the urgency. When your building needs attention, we respond quickly and communicate clearly from start to finish.

Schedule a commercial roof assessment 

Metal Roofing Repair and Installation

Metal roofing is gaining serious traction in the Rochester area, and for good reason. A properly installed metal roof can last 40 to 70 years, shrugs off heavy snow, and reflects heat in the summer to reduce cooling costs. For homeowners tired of replacing shingles every 15 to 20 years, metal is the long-term investment that actually pays off.

Carter Exteriors specializes in metal roofing repair and installation for both residential and commercial properties. We work with standing seam panels, corrugated metal, stone-coated steel, and mechanical lock systems. Each option offers distinct advantages depending on your building type, budget, and aesthetic goals.

Benefits of Metal Roofing in Rochester:

  • Longevity: 40-70 years lifespan vs. 15-25 years for asphalt
  • Weather resistance: Handles heavy snow loads, ice, and high winds
  • Energy efficiency: Reflective coatings reduce attic heat gain
  • Low maintenance: No cracking, warping, or granule loss
  • Curb appeal: Clean lines and modern profiles that increase property value

We've installed metal roofs on homes in Pittsford, businesses in Brockport, and agricultural buildings across Monroe County. If you're curious whether metal is right for your property, we'll walk you through the options honestly, with no pressure.

Ask about metal roofing for your property 

Storm Damage Roof Repairs

Rochester averages over 100 inches of snow per year, and severe thunderstorms regularly bring hail and high winds through Monroe County between May and September. When a storm damages your roof, fast action prevents thousands of dollars in secondary water damage to your ceilings, walls, insulation, and belongings.

Carter Exteriors provides rapid storm damage roof repair with crews ready to respond when you need us most. We handle the full spectrum of storm-related roofing emergencies:

Insurance Claims Assistance

Filing a roof insurance claim after a storm can be confusing and stressful. Our team helps you through the process. We document the damage, meet with adjusters on-site, and make sure your claim reflects the actual scope of work needed. We've helped homeowners across Penfield, Webster, and Greece get their roofs restored without overpaying out of pocket. 

Learn more about our insurance claims help

Why Homeowners Choose Carter Exteriors

There's no shortage of roofing contractors in Rochester, NY. So why do homeowners and businesses keep choosing Carter Exteriors? It comes down to how we operate, not just what we build.

  • Locally Owned, Locally Accountable: We're not a franchise or a storm-chasing outfit. We're your neighbors, and our name is on every roof we touch.
  • Clear, Honest Communication: You'll know exactly what we're doing, why we're doing it, and what it costs before we start. No surprises, no hidden fees.
  • Clean Job Sites, Every Time: Our crews pick up every nail, every scrap of material, every piece of old flashing. Your yard will look better than when we arrived.
  • Skilled, In-House Crews: We don't sub out our work. Our installers are trained, experienced, and held to a standard that outside labor can't match.
  • On-Time Project Completion: We give you a timeline, and we stick to it. Weather delays aside, our scheduling is tight because we respect your time.
  • Transparent, Detailed Estimates: Every estimate breaks down materials, labor, and warranty coverage line by line. You see exactly where your money goes.
  • Customer-First Approach: We'd rather tell you that your roof has five more years of life than sell you a replacement you don't need. That honesty is why most of our work comes from referrals.

Roofing Services Across Greater Rochester, New York

Carter Exteriors is proud to be the roofing company that Rochester and the surrounding communities count on. From older homes in the city's historic neighborhoods to new construction in the suburbs, we bring the same level of care, quality, and professionalism to every project.

We provide residential and commercial roofing services in:

  • Rochester: city neighborhoods, Park Avenue, South Wedge, and beyond
  • Henrietta: including the business corridor along Jefferson Road
  • Pittsford: historic village homes and surrounding developments
  • Victor: one of the fastest-growing communities in the Finger Lakes region
  • Brockport: residential and college-area properties
  • Greece: one of Monroe County's largest and most established suburbs
  • Penfield: family neighborhoods with mature trees and aging roof systems
  • Webster: lakeside properties and suburban developments along Route 104
  • Fairport: canal-side village homes and newer construction
  • Gates: commercial properties and residential neighborhoods near the airport

No matter where you are in the greater Rochester area, Carter Exteriors is just a phone call away. Call 585-438-7663 or contact us online to schedule your free roof inspection.

Read What Our Customers Are Saying

Carter Roofing & Exteriors - Roofing Services place picture
4.7
Based on 162 reviews
powered by Google
Kelly Hertzog profile picture
Kelly Hertzog
1 month ago
I cant say enough great things about Jim and his crew. Jim was very thorough during the initial process, helping me understand how the tear off was going to work and answering any of my question I had along the way whether in person or phone call. The crew was great and very efficient. Clean up was absolutely amazing.
Would highly recommend!!
Nancy Brown profile picture
Nancy Brown
3 months ago
I highly recommend this company. They came to my house at night on an emergency call when I had water leaking into my kitchen. They diagnosed and fixed it in the rain, in the dark. Very professional and fair price.
Tim Warren profile picture
Tim Warren
6 months ago
High level, yes I would definitely recommend Carter. Price, knowledge, quality of work, cleanup, all great. I am usually squeamish going with the low quote. Really paid off this time.

More detailed:
The sales process was great. It wasn't some random 20-something who had never been on a roof. Jim knew the business and process. I wanted a metal roof. He could have just gone with it but instead he really questioned me about why that was what I wanted. He wanted to be sure I would get the value out of the more expensive option. I even received a quote for a traditional asphalt roof in addition to the metal. They are out to get you the right solution for your application rather than the most expensive option.

I made the mistake of scheduling in the fall so project start got pushed a few times but that wasn't Carter's fault. They were pretty good about getting back to me when I called and didn't mind answering the same questions multiple times. Both Jim and the owner Austin were on site throughout the installation and cleanup to be sure everything was done right.

Overall, great quality, great experience.
Tonie profile picture
Tonie
8 months ago
Website looks professional.
Tinisha Williams profile picture
Tinisha Williams
8 months ago
I really enjoyed the service that they provided me.
Maria grevstad profile picture
Maria grevstad
8 months ago
Carter Roofing and Exteriors did an amazing job! The crew was super friendly, showed up on time, and worked efficiently. My roof looks great, and they made the whole process stress-free. I really appreciate their honesty and quality work — definitely recommend them to anyone in Rochester looking for reliable roof or exterior services!
Kleiner Leon-A profile picture
Kleiner Leon-A
8 months ago
Carter Roofing & Exteriors presents themselves as a trustworthy and professional company. Their website is clean, their services are clearly explained, and they showcase their certifications and past work in a way that builds confidence. Even without being a customer yet, their online presence gives a strong first impression that they take quality and communication seriously
Craig Zaremba profile picture
Craig Zaremba
12 months ago
We contacted four contractors for estimates and Carter Exteriors was the best deal. Their communication and customer service was outstanding. We had 20 square of shingles and 20 sheets of sheathing replaced. Their crew arrived at 7:30. They were curtious, polite, hard working. The roll off was in our driveway for less than 24 hours. All materials were delivered and installed the same day. Yard and gardens were cleaned and any evidence of a roof job were eliminated. The attention to detail regarding step flashing and double flashing around chimney were excellent. I would hire and recommend their company for any exterior job.
David Fischer profile picture
David Fischer
3 years ago
We just had our roof done and what an amazing experience! From JD in sales, Jim and Hunter on site and the crew…I’m not sure you’ll find better installers in the Roc!! We are VERY pleased with the outcome of our roof and we highly, HIGHLY recommend Carter Exteriors!! Well done! (….clapping)

Frequently Asked Questions About Roofing in Rochester, NY

1How do I know if I need a roof repair or a full replacement?
It depends on the age and condition of your roof. If your roof is under 15 years old and the damage is isolated to a small area, a repair is usually the right call. But if you're seeing widespread issues like curling shingles, granule loss in your gutters, multiple leaks, or daylight through the decking, a full replacement is likely more cost-effective in the long run. We offer free inspections to give you an honest recommendation.
2How long does a roof replacement take in Rochester?
Most residential roof replacements take one to three days, depending on the size of the home, the roofing material, and weather conditions. Commercial projects can take longer depending on the scope. We'll give you a specific timeline during your estimate so you can plan accordingly.
3Does Carter Exteriors help with roof insurance claims?
Yes. We work with homeowners throughout the insurance claims process. We document the damage, provide detailed estimates that meet insurer requirements, and meet with adjusters on-site to make sure nothing is missed. Our goal is to make the process as simple as possible for you. Learn more about our claims assistance.
4What roofing materials do you recommend for homes in Rochester?
For most Rochester homes, we recommend Owens Corning architectural asphalt shingles. They offer excellent durability in our freeze-thaw climate, strong wind resistance, and a wide range of colors. For homeowners looking for a longer-lasting option, metal roofing is an excellent choice that can handle heavy snow loads and last 40+ years.
5How much does a new roof cost in the Rochester area?
Roofing costs vary based on the size of your home, the material you choose, the complexity of your roof's design (valleys, dormers, chimneys), and whether the existing roof needs a full tear-off. We provide free, detailed estimates that break down every line item so there are no surprises. Call 585-438-7663 to get started.
6What should I do if my roof is leaking after a storm?
First, place a bucket under the leak and move any valuables away from the affected area. Then call us right away at 585-438-7663. We offer emergency roof repair services and can get a crew to your property quickly to tarp the damage and prevent further water intrusion.
7Is Carter Exteriors licensed and insured?
Absolutely. Carter Exteriors is fully licensed and insured with both general liability and workers' compensation coverage. We're also an Owens Corning Preferred Contractor, which means we meet strict standards for installation quality, business practices, and customer service.
 

Ready to Get Started? Talk to Rochester's Trusted Roofer.

Whether you need a full roof replacement, storm damage repair, or just want an honest opinion about the condition of your roof, Carter Exteriors is here to help. We've earned the trust of hundreds of homeowners and businesses across Rochester, and we'd love to earn yours.

Call Carter Exteriors today: 585-438-7663

Licensed. Insured. Owens Corning Preferred. 200+ five-star reviews. Your roof is in good hands